IT support for schools, colleges and universities
Safe, reliable technology for teaching, learning and school operations
One IT Support provides IT support for schools, academies, multi-academy trusts, colleges and universities across Newcastle, North Tyneside and the North East. We help education providers keep networks fast and secure, protect pupil and staff data and meet the Department for Education’s digital and technology standards.
What IT challenges do schools and colleges face?
The DfE’s digital and technology standards set out what schools and colleges should have in place for broadband, networks, filtering and monitoring, cyber security and digital leadership, with the aim that all schools meet the core standards by 2030. Keeping Children Safe in Education also requires effective filtering and monitoring.
Education is a frequent target for phishing and ransomware, and many schools are still replacing devices left unsupported by the end of Windows 10 support in October 2025. Leaders need all of this delivered within tight budgets and without disrupting lessons.
- Managed IT support and helpdesk
A responsive helpdesk, scheduled on-site technician visits and proactive monitoring for staff, classroom and office systems. - Cloud managed networking
Fast, secure Wi-Fi and networks across classrooms, halls and multiple sites, managed centrally and designed to support filtering and monitoring. - Network installations
Structured cabling and wireless installations for new builds, extensions and refurbishments. - Business IT solutions and cyber security
Microsoft 365 or Google Workspace for Education, device management, cyber security and backup aligned with DfE standards. - Managed datacentre, backup and recovery
Hosted servers, secure email and off-site backup so MIS and coursework data can be recovered quickly. - Cloud hosted VoIP telephony
Cloud phone systems for reception and attendance lines that work across sites and through the PSTN switch-off. - Design, websites and digital apps
Accessible school, college and university websites that are easy to update.
Whether you are a single primary school or a multi-academy trust, we provide a clear technology plan, predictable costs and engineers who get to know your staff and systems.
Frequently asked questions
Yes. We can audit your current set-up against the standards, prioritise the gaps and plan upgrades to fit your budget and device refresh cycle.
Yes. We support multi-site organisations and can standardise networks, devices and security across every school in a trust while keeping regular local support visits.
Yes. We work alongside your chosen third-party providers so their systems run reliably on your network and devices.
Related sectors: we also provide IT support for charities, corporate businesses and social care providers.
Contact us today for a free consultation – 0191 296 0111
“One IT have been instrumental in supporting Kings Priory School through their exceptional installation of new PCs, Interactive White Boards, Servers, Switches, and a comprehensive telephone system. These additions have significantly enhanced our daily operations and contributed to our ongoing success.”
Nikolaus Kelsey | Assistant Principal | Kings Priory School
Need some help?
Let’s Talk! No pressure, no obligation, just a friendly chat with free advice.
Speak to a specialist 0191 296 0111
